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Responsible Gaming

Play Smart.
Stay in Control.

At 365k, we believe gambling should always be an enjoyable leisure activity — not a source of stress, financial strain, or personal harm. Pakistan's most trusted gaming platform is built around player safety from the ground up. Whether you are betting on PSL cricket in Karachi, spinning slots in Lahore, or exploring live dealer tables from Islamabad, our responsible gaming tools are always available — free of charge, instantly accessible, and genuinely effective.

Strictly 21+ Only — No Exceptions
21+
Minimum Age to Play
24/7
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Protection Tools
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Our Commitment

365k Takes Responsible Gaming Seriously

Responsible gaming is not a checkbox for 365k — it is a core part of how we operate. As an internationally licensed online gaming platform serving players across Pakistan, we hold ourselves to a high standard of player care. From Faisalabad to Peshawar, every 365k player deserves a gaming environment that is fair, transparent, and genuinely protective of their wellbeing.

The 365k responsible gaming programme covers five essential areas: age verification, deposit and loss limits, session controls, cooling-off periods, and permanent self-exclusion. These tools are built directly into the platform — not buried in a help page somewhere — so that every player can use them whenever needed, without having to contact support.

We understand that for a small number of players, gambling can stop being fun and start becoming a problem. If you or someone you know is experiencing gambling-related difficulties, 365k's support team is available around the clock via live chat. You are never alone, and getting help is always the right move.

All responsible gaming features on the 365k platform are provided free of charge. There is no fee, no waiting period, and no judgment involved in using them. Setting a deposit limit, activating a cooling-off break, or requesting a self-exclusion takes under two minutes.

365k's Responsible Gaming Commitment: 365k operates under an international gaming licence that requires us to maintain robust responsible gaming standards. Our tools are reviewed and updated regularly to ensure they meet the requirements of our licensing obligations and, more importantly, the genuine needs of our players.

The 365k Player Protection Pledge

We pledge to provide every 365k player with the tools, information, and support they need to make informed choices about their gambling. We will never market aggressively to vulnerable players, and we will always prioritise player safety over short-term revenue.

Deposit Limits

Daily, weekly, monthly

Session Timers

Set play duration alerts

Cooling-Off

1 day to 6 weeks

Self-Exclusion

6 months to permanent

Six Pillars of Protection

How 365k Protects Every Player

These six responsible gaming principles underpin everything 365k does to ensure our platform remains a safe, enjoyable space for all eligible players across Pakistan.

Age Verification (21+)

Every new 365k account undergoes mandatory KYC age verification before any withdrawal is processed. We use CNIC and passport verification to confirm that all players are at least 21 years of age. Any account found to belong to a minor is closed immediately, and access to gambling content is prevented at every stage of the registration process.

Deposit & Loss Limits

Set daily, weekly, or monthly deposit limits on your 365k account in Pakistani Rupees (PKR). Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you a meaningful cooling period before any change kicks in. Loss limits are also available, capping the maximum amount you can lose in any given period.

Session Time Controls

The 365k platform lets you set session duration alerts that notify you when you have been playing for a specified period of time. When the alert triggers, you will see a clear on-screen prompt asking whether you want to continue or stop. Session time controls are especially useful for cricket betting sessions during long PSL match days.

Cooling-Off Periods

If you feel you need a short break from gambling, you can activate a cooling-off period of 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks directly from your 365k account settings. During a cooling-off period, you cannot deposit, place bets, or access casino games. The break begins immediately upon activation.

Self-Exclusion

Self-exclusion is the strongest protective tool available on 365k. You can self-exclude for a minimum of 6 months, or request a permanent exclusion with no option to reopen your account. During self-exclusion, your account is locked, all marketing communications are stopped, and you are removed from all promotional lists immediately. Contact live chat or email to initiate self-exclusion.

24/7 Support & Referrals

365k's support team is trained to recognise signs of problem gambling and to respond with care and compassion. If you reach out to our support team about a gambling-related concern — whether via live chat or email — you will be connected with a trained agent who can help you activate protective tools, point you toward professional resources, and ensure your account is handled responsibly.

Self-Exclusion Process

How to Exclude Yourself from 365k

Requesting self-exclusion at 365k takes under two minutes. Here is exactly what happens when you submit a self-exclusion request — from activation to account lock.

1
Contact 365k Support

Reach out via the live chat feature on the 365k platform, or send an email to the support address listed in the footer of this page. Clearly state that you are requesting self-exclusion and specify whether you want a timed exclusion (minimum 6 months) or a permanent exclusion.

2
Identity Verification

To protect your account, our support agent will verify your identity using the details registered on your 365k account — including your name and registered Pakistani mobile number. This step ensures that self-exclusion cannot be triggered by a third party on your behalf without your knowledge.

3
Immediate Account Lock

Once your self-exclusion request is confirmed, your 365k account is locked immediately. You will no longer be able to log in, deposit, place bets, or access any gambling content on the platform. Any open bets at the time of exclusion will be settled according to their natural outcome, and any remaining balance will be returned to your registered payment method (JazzCash, EasyPaisa, or bank account).

4
Marketing Stop & Data Handling

All promotional emails, SMS notifications, and bonus communications are stopped immediately upon self-exclusion. Your account data is retained in accordance with our Privacy Policy and regulatory obligations, but is flagged to ensure you are not contacted for marketing purposes during or after the exclusion period.

Important: 365k strongly advises self-excluding players to also consider using third-party parental control software or device-level content filters to block access to all online gambling sites — not just 365k. Self-exclusion from one platform does not prevent access to other gambling websites.

Deposit Limits

Setting Your Spending Limits

Deposit limits are one of the most effective ways to keep your 365k gambling within a healthy budget. Here is how the limit system works:

Set a maximum amount in PKR that you can deposit into your 365k account within any single 24-hour period. Once the daily limit is reached, your JazzCash, EasyPaisa, or bank deposit will be declined until the next period begins. Decreasing your daily limit takes effect immediately; increasing it requires a 24-hour cooling period before the new higher limit activates.

Cap your total deposits across any rolling 7-day window. Weekly limits are ideal for players who want to set a consistent monthly-aligned budget without having to think about it daily. As with daily limits, reductions are immediate and increases require a 7-day waiting period to take effect — giving you a genuine buffer before committing to a higher limit.

Set a hard monthly cap on your total 365k deposits, denominated in PKR. This is the most popular limit option among our responsible gaming users, as it maps directly onto salary cycles and household budgeting habits. Once your monthly limit is hit, no further deposits can be made until the next calendar month begins, regardless of payment method used.

Unlike deposit limits, which cap what you put in, loss limits cap how much you can actually lose within a given time period. When your net losses reach the limit you have set, your ability to place further bets is paused until the period resets. Loss limits are one of the most powerful responsible gaming tools available and are strongly recommended for players who bet on high-volatility games like slots and live dealer casino.

How to Set Limits: Log in to your 365k account, navigate to Account Settings > Responsible Gaming, and select the limit type you want to apply. All changes are saved automatically. If you need assistance, contact 365k support via live chat and a support agent will help you configure your limits in real time.

Know the Signs

Is Gambling Becoming a Problem?

Problem gambling can affect anyone — regardless of income level, city, or gaming experience. Many players in Pakistan are not aware that they have developed a gambling problem until it has already begun to affect their finances, relationships, or mental health. Recognising the warning signs early is the single most important step toward getting help.

If you honestly answer "yes" to three or more of the questions on the right, we strongly encourage you to activate one of 365k's responsible gaming tools immediately, and to consider speaking with a professional counsellor or support organisation.

Remember: 365k's support team is available 24/7 and will never judge you for asking for help. Reaching out is always the right decision.

Manage My Account Limits
Do you find yourself gambling with money that was set aside for household expenses, rent, or utilities — such as money meant for groceries in Lahore or bill payments in Karachi?
Do you feel irritable, anxious, or restless when you are unable to gamble, or when you try to reduce the amount you gamble?
Have you tried to stop or reduce your gambling on more than one occasion but found yourself returning to it despite your intentions?
Do you gamble to try to win back money you have already lost — commonly known as "chasing losses"?
Have you borrowed money, sold possessions, or used a JazzCash or EasyPaisa mobile wallet beyond your means in order to fund gambling?
Has gambling caused arguments or tension with family members, friends, or colleagues — or have you hidden your gambling activity from people close to you?
Do you find that you need to gamble with increasingly larger amounts of money to feel the same level of excitement or satisfaction you once experienced with smaller bets?
Do you spend significant time thinking about gambling — reliving past wins or losses, or planning your next betting session — even when you are supposed to be focused on work, family, or other responsibilities?

If you answered yes to three or more of these questions: Please consider activating a cooling-off period or self-exclusion on your 365k account right now. Our support team can help you do this in under two minutes. You deserve support, not more gambling.

Player Protection Tools

Your Full Toolkit for Safer Play

Every tool below is available to all 365k players at no cost. Access them via your account settings or by contacting 365k support at any time.

Deposit Limits (PKR)

Define the maximum PKR amount you can deposit daily, weekly, or monthly. Reductions take effect immediately; increases require a mandatory waiting period before activation.

Loss Limits

Set a hard cap on net losses across any time period. When your loss limit is reached, betting and casino access is paused automatically until the period resets — no manual action needed.

Session Time Alerts

Receive an on-screen notification after playing for a duration you specify — 30 minutes, 1 hour, or any custom interval. The alert pauses your session and asks whether you want to continue or stop for the day.

Reality Check Reminders

Enable periodic pop-up reminders that show you your current session duration and net win/loss position. Reality checks help break the immersive flow of casino gameplay and bring you back to an informed, grounded perspective.

Cooling-Off Breaks

Take a short, structured break from 365k for 24 hours up to 6 weeks. Your account is locked during the cooling-off period. Unlike self-exclusion, a cooling-off break can be ended at the expiry of the period you selected — not before.

Permanent Self-Exclusion

Request a permanent self-exclusion and your 365k account is closed with no option to reopen it in future. This is the strongest protection available and is recommended for players who feel they cannot safely continue gambling under any circumstances.

Age Policy

21+ Age Requirement — No Exceptions

365k operates a strict 21+ age policy across all products — sports betting, cricket odds, PSL wagering, slot games, live dealer casino, and all other gambling content available on the platform. This policy is non-negotiable and applies equally to players in Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and every other city across Pakistan.

Age verification is performed as part of the KYC (Know Your Customer) process. New 365k players are required to submit a valid government-issued identification document — such as a Pakistani CNIC (Computerised National Identity Card) or passport — before their first withdrawal is approved. In cases of uncertainty, 365k reserves the right to request age verification at any stage of account activity.

Players who provide false age information during registration are in direct breach of 365k's Terms & Conditions. Any account found to belong to a person under 21 years of age will be suspended immediately. All funds deposited by underage players will be returned to the originating payment method (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank), and the account will be permanently closed.

For Parents and Guardians: If you believe a minor in your household has registered a 365k account, please contact our support team immediately via live chat. We will investigate and close the account as a priority. We also recommend installing parental control software on shared devices and keeping gambling websites blocked at the router level in homes where minors are present.

CNIC Verification

All 365k players must submit a valid Pakistani CNIC for identity and age verification. Your CNIC number and date of birth are cross-referenced to confirm you are 21 years of age or older before any withdrawal is processed.

Mobile Number Verification

Your registered Pakistani mobile number (Jazz, Zong, Telenor, Ufone, or Warid) is verified via OTP during registration. Mobile number verification acts as a secondary layer of identity confirmation and helps prevent duplicate underage accounts.

Ongoing Monitoring

365k's compliance team continuously monitors account activity for behavioural patterns consistent with underage use. Accounts that trigger these checks may be asked to re-submit identity documents before continued access is granted.

Play Responsibly at 365k

Gaming Should Always Be Fun

When gambling stays fun and within your means, 365k is one of Pakistan's most exciting platforms — with live PSL cricket odds, top slot titles, live dealer casino, and instant JazzCash and EasyPaisa deposits. If it ever stops being fun, our tools are here to help. 21+ only — please play responsibly.

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